FAQs

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Activation

Can I activate the program on more than one computer?

Yes you can. However, you need to have valid license of our product for each computers.

How can I get additional activation?

By buying additional licenses. Each license will have more activation.

NOTE:
In case of total computer loss as a result of theft, fire, or any other similar incident, license replacement will be issued if (1) your registered version is the current version, (2) if an official document which describes the incident is provided.

If your registered version IS NOT the current version, an upgrade will be required.

In what sense is the serial number special?

A Serial Number is provided for each license, and is unique for each client and license. The client is responsible to keep the Serial Number in a safe and private place. The Serial Number identifies your license as a unique license. Even though one Serial number can allow you to have more that one activation, each Serial Number grant you only a single license for a single instance of the program.

Examples of valid use:

You have one Serial number, so you are granted to use the activated program on one location at time. If you have two Serial Numbers, you can use the program in two different locations at the same time.

Example of an improper use:

You have one Serial Number and activated the license in your personal computer, and re-activated the license in a second computer, for a friend or employer to use it this kind of activity violate the User agreement and can be penalized by law.

Mr.CAD installs on multiple PCs?

Yes, you can install it on all the PCs you want.

Note: For the Mr.CAD SA PRO and Mr.CAD Professional Edition, each one needs a individual license (Serial Number). Such license is acquired only through our website.

What happens in case of total computer loss as a result of theft, fire or any other similar incident?

In case of total computer loss as a result of theft, fire, or any other similar incident, license replacement will be issued only if your registered version is the current version, and if an official document which describes the incident is provided. If your registered version IS NOT the current version, an upgrade will be required.

See section 3.3.2 of Technical Support Agreement

 

What if I forget to remove my license?

Use this procedure to reactivate lost activation on the original computer.

  • If required, replace broken part with a new one, and reinstall required software including our product.
  • Open our product and on the activation window, click on Unlock application and enter the correct serial number.
  • Click on Continue, and wait few seconds.
  • If everything is correct, your license will be activated.

Note: Our activation system will be able to determine if the new site codes are from the original computer. In case too many hardware parameters are different and you don’t have more activation available, the activation manager will not retrieve the activation code. You will need to contact us for support.

Antivirus

Which Antivirus is 100% compatible with Mr.CAD?

Please see the Post: Antivirus compatible with Mr.CAD

Basic Installation

Can I install Mr.CAD PE on older versions of AutoCAD?

Mr.CAD can be installed in AuoCAD versions 2000i to 2016.

In what sense is the serial number special?

A Serial Number is provided for each license, and is unique for each client and license. The client is responsible to keep the Serial Number in a safe and private place. The Serial Number identifies your license as a unique license. Even though one Serial number can allow you to have more that one activation, each Serial Number grant you only a single license for a single instance of the program.

Examples of valid use:

You have one Serial number, so you are granted to use the activated program on one location at time. If you have two Serial Numbers, you can use the program in two different locations at the same time.

Example of an improper use:

You have one Serial Number and activated the license in your personal computer, and re-activated the license in a second computer, for a friend or employer to use it this kind of activity violate the User agreement and can be penalized by law.

Is necessary to have Internet access while using Mr.CAD?

NO.

Internet access is necessary to download and activate the program. Once is activated, you will not need Internet access to work with it. If you want to keep the program updated, you will need Internet access for that activity, but that activity is not required for Mr.CAD to keep working.

Mr.CAD – SA, needs AutoCAD?

No. Mr.CAD – SA is an independent (Stand Alone) CAD. So, Mr.CAD – SA don’t need any version of AutoCAD to work.

Mr.CAD installs on Mac or Linux PCs?

Not at this moment, but probably in the future.

Mr.CAD installs on multiple PCs?

Yes, you can install it on all the PCs you want.

Note: For the Mr.CAD SA PRO and Mr.CAD Professional Edition, each one needs a individual license (Serial Number). Such license is acquired only through our website.

Mr.CAD PE works in AutoCAD 2004, and older versions.

In some systems, we observe that when you quit AutoCAD using the quit command, AutoCAD not close properly. So, in this case you must use the QUIT command, on the DvBASE menu of Mr.CAD PE. This command solves the problem.

Requirements for Developers’ Tools – Oldies
  • AutoCAD® full version 2002 to 2006, not LT
  • Windows Vista, XP, 7
  • Minimum 200 MB of free space on the hard disk
  • A minimum of 4 GB RAM memory. Preferable 10 GB.
  • For some versions of AutoCAD® and/or Windows, you must have Administrator privileges
  • No updates, nor technical support. Use it AS-IS.
  • Safenet Key license is required.
  • Other requirements are the same as the minimum requirements for AutoCAD®
Requirements for Mr.CAD Professional

NOT COMPATIBLE with Windows XP

  • AutoCAD® full version 2002 or higher, NOT LT.
  • OS: Windows Vista SP2, 7, 8, and 10. (NOT COMPATIBLE with Windows XP)
  • For Mr.CAD SA: a graphic video card compatible with OpenGL®.
  • Minimum 200 MB of free space on the hard disk.
  • A minimum of 4 GB RAM memory (8 GB or more recommended).
  • For some versions of AutoCAD® you must have Administrator privileges.
  • Internet connection for Activation only.
  • Optional: Internet connection for updates and on-line support.
  • Other requirements are the same as the minimum requirements for AutoCAD®.

Sample of a laptop with minimum requirements:

Laptop 32 bits with Windows Vista SP2 Home Premium. Intel(r) Core(tm) 2 CPU T5200 @1.60ghz, 2.00GB RAM. Graphic accelerator: Intel(r) 945 Express chipset family.

Sample of a Desktop PC with standard requirements:

Desktop 64bits with Windows 10 Home. AMD A10-6700 APU with Raedon(tm) HD Graphics 3.70 Ghz. 12.0GB RAM.

Requirements for Mr.CAD SA

NOT COMPATIBLE with Windows XP

  • OS: Windows Vista SP2, 7, 8, and 10. (NOT COMPATIBLE with Windows XP)
  • A Graphic video card compatible with OpenGL®.
  • Minimum 80 MB of free space on the hard disk.
  • A minimum of 2 GB RAM memory (4 GB or more, Recommended).
  • Internet connection for Activation (Not required for the FREE version).
  • Optional: Internet connection for updates and on-line support.

Sample of a laptop with minimum requirements:

Laptop 32 bits with Windows Vista SP2 Home Premium. Intel(r) Core(tm) 2 CPU T5200 @1.60ghz, 2.00GB RAM. Graphic accelerator: Intel(r) 945 Express chipset family.

Sample of a Desktop PC with standard requirements:

Desktop 64bits with Windows 10 Home. AMD A10-6700 APU with Raedon(tm) HD Graphics 3.70 Ghz. 12.0GB RAM.

To install this application, I need administrator rights?

Is Recommended. Specially on environments were the PC’s will be used by different users, sharing the same computer. Under this circumstances the application should be installed and unlocked by user with administrator rights.

In case the application was installed and unlocked by restricted user it will work just fine for that user. However, in case it’s accessed from another restricted user account it will probably refuse to work (depending on installed OS).

Which Antivirus is 100% compatible with Mr.CAD?

Please see the Post: Antivirus compatible with Mr.CAD

Download

Where can I find (in this website) the latest update?

Nowhere here. Updates are available only through the program’s check for updates command. Once you install Mr.CAD, you can check for update from the program directly. If an update is available, he will take you to the right location. That location is only available to out clients.

FAQs - Mr.CAD Professional

Can I install Mr.CAD PE on older versions of AutoCAD?

Mr.CAD can be installed in AuoCAD versions 2000i to 2016.

Is necessary to have Internet access while using Mr.CAD?

NO.

Internet access is necessary to download and activate the program. Once is activated, you will not need Internet access to work with it. If you want to keep the program updated, you will need Internet access for that activity, but that activity is not required for Mr.CAD to keep working.

Mr.CAD installs on Mac or Linux PCs?

Not at this moment, but probably in the future.

Mr.CAD installs on multiple PCs?

Yes, you can install it on all the PCs you want.

Note: For the Mr.CAD SA PRO and Mr.CAD Professional Edition, each one needs a individual license (Serial Number). Such license is acquired only through our website.

Requirements for Mr.CAD Professional

NOT COMPATIBLE with Windows XP

  • AutoCAD® full version 2002 or higher, NOT LT.
  • OS: Windows Vista SP2, 7, 8, and 10. (NOT COMPATIBLE with Windows XP)
  • For Mr.CAD SA: a graphic video card compatible with OpenGL®.
  • Minimum 200 MB of free space on the hard disk.
  • A minimum of 4 GB RAM memory (8 GB or more recommended).
  • For some versions of AutoCAD® you must have Administrator privileges.
  • Internet connection for Activation only.
  • Optional: Internet connection for updates and on-line support.
  • Other requirements are the same as the minimum requirements for AutoCAD®.

Sample of a laptop with minimum requirements:

Laptop 32 bits with Windows Vista SP2 Home Premium. Intel(r) Core(tm) 2 CPU T5200 @1.60ghz, 2.00GB RAM. Graphic accelerator: Intel(r) 945 Express chipset family.

Sample of a Desktop PC with standard requirements:

Desktop 64bits with Windows 10 Home. AMD A10-6700 APU with Raedon(tm) HD Graphics 3.70 Ghz. 12.0GB RAM.

What is included with the electronic delivery?

Each electronic delivery includes:

Where can I find more technical information

Please visit Knowledge base page or our FAQ page.

FAQs - Mr.CAD SA

Is necessary to have Internet access while using Mr.CAD?

NO.

Internet access is necessary to download and activate the program. Once is activated, you will not need Internet access to work with it. If you want to keep the program updated, you will need Internet access for that activity, but that activity is not required for Mr.CAD to keep working.

Mr.CAD – SA, needs AutoCAD?

No. Mr.CAD – SA is an independent (Stand Alone) CAD. So, Mr.CAD – SA don’t need any version of AutoCAD to work.

Mr.CAD installs on Mac or Linux PCs?

Not at this moment, but probably in the future.

Mr.CAD installs on multiple PCs?

Yes, you can install it on all the PCs you want.

Note: For the Mr.CAD SA PRO and Mr.CAD Professional Edition, each one needs a individual license (Serial Number). Such license is acquired only through our website.

Requirements for Mr.CAD SA

NOT COMPATIBLE with Windows XP

  • OS: Windows Vista SP2, 7, 8, and 10. (NOT COMPATIBLE with Windows XP)
  • A Graphic video card compatible with OpenGL®.
  • Minimum 80 MB of free space on the hard disk.
  • A minimum of 2 GB RAM memory (4 GB or more, Recommended).
  • Internet connection for Activation (Not required for the FREE version).
  • Optional: Internet connection for updates and on-line support.

Sample of a laptop with minimum requirements:

Laptop 32 bits with Windows Vista SP2 Home Premium. Intel(r) Core(tm) 2 CPU T5200 @1.60ghz, 2.00GB RAM. Graphic accelerator: Intel(r) 945 Express chipset family.

Sample of a Desktop PC with standard requirements:

Desktop 64bits with Windows 10 Home. AMD A10-6700 APU with Raedon(tm) HD Graphics 3.70 Ghz. 12.0GB RAM.

What is included with the electronic delivery?

Each electronic delivery includes:

Where can I find more technical information

Please visit Knowledge base page or our FAQ page.

FAQs - Products

For how long is a special offer valid to buy any of our products?

Unless otherwise noted, any offer for a special price, discount, etc. will expire in 30 days.

What is included with the electronic delivery?

Each electronic delivery includes:

General

What means Mr.CAD PE and SA?

Mr.CAD PE is an abbreviation of: Mr.CAD – Professional, and is the same Mr.CAD – Drawing & Design Tools.

Mr.CAD SA. is an abbreviation of: Mr.CAD – Stand Alone.

Where can I find more technical information

Please visit Knowledge base page or our FAQ page.

Installation

Can I install Mr.CAD PE on older versions of AutoCAD?

Mr.CAD can be installed in AuoCAD versions 2000i to 2016.

In what sense is the serial number special?

A Serial Number is provided for each license, and is unique for each client and license. The client is responsible to keep the Serial Number in a safe and private place. The Serial Number identifies your license as a unique license. Even though one Serial number can allow you to have more that one activation, each Serial Number grant you only a single license for a single instance of the program.

Examples of valid use:

You have one Serial number, so you are granted to use the activated program on one location at time. If you have two Serial Numbers, you can use the program in two different locations at the same time.

Example of an improper use:

You have one Serial Number and activated the license in your personal computer, and re-activated the license in a second computer, for a friend or employer to use it this kind of activity violate the User agreement and can be penalized by law.

Mr.CAD – SA, needs AutoCAD?

No. Mr.CAD – SA is an independent (Stand Alone) CAD. So, Mr.CAD – SA don’t need any version of AutoCAD to work.

Mr.CAD installs on Mac or Linux PCs?

Not at this moment, but probably in the future.

Mr.CAD installs on multiple PCs?

Yes, you can install it on all the PCs you want.

Note: For the Mr.CAD SA PRO and Mr.CAD Professional Edition, each one needs a individual license (Serial Number). Such license is acquired only through our website.

Mr.CAD PE works in AutoCAD 2004, and older versions.

In some systems, we observe that when you quit AutoCAD using the quit command, AutoCAD not close properly. So, in this case you must use the QUIT command, on the DvBASE menu of Mr.CAD PE. This command solves the problem.

To install this application, I need administrator rights?

Is Recommended. Specially on environments were the PC’s will be used by different users, sharing the same computer. Under this circumstances the application should be installed and unlocked by user with administrator rights.

In case the application was installed and unlocked by restricted user it will work just fine for that user. However, in case it’s accessed from another restricted user account it will probably refuse to work (depending on installed OS).

What happens in case of total computer loss as a result of theft, fire or any other similar incident?

In case of total computer loss as a result of theft, fire, or any other similar incident, license replacement will be issued only if your registered version is the current version, and if an official document which describes the incident is provided. If your registered version IS NOT the current version, an upgrade will be required.

See section 3.3.2 of Technical Support Agreement

 

Which Antivirus is 100% compatible with Mr.CAD?

Please see the Post: Antivirus compatible with Mr.CAD

Mr.CAD - Oldies

Requirements for Developers’ Tools – Oldies
  • AutoCAD® full version 2002 to 2006, not LT
  • Windows Vista, XP, 7
  • Minimum 200 MB of free space on the hard disk
  • A minimum of 4 GB RAM memory. Preferable 10 GB.
  • For some versions of AutoCAD® and/or Windows, you must have Administrator privileges
  • No updates, nor technical support. Use it AS-IS.
  • Safenet Key license is required.
  • Other requirements are the same as the minimum requirements for AutoCAD®

Technical Support

Is technical support for free?

Each user is entitled to free online technical support for the life of this website.

Please see our Technical Support Service Agreement (T.S.S.A.) for detailed information about tech support.

The Mr.CAD previous versions still having technical support?

Previous versions of Mr.CAD like versions 6.0, 5.0, 4.0 and 3.0, often includes telephone support, in addition to the on-line support. Versions 3.0 to 5.0 get used to include free technical support for 30 days. The user manual and sales terms for version 6.0, states that all technical support and updates will continue as long as the version still last. Once a new version emerges, if the user wants to continue having the privilege of continue with the updates, and the full power of the technical support, must upgrade to the new version. Now we have version 7.0, that means that the phone support and the updates for all older versions are terminated (Note: Telephone support is terminated for all versions). But, the on-line support still available (on a limited basis) on this site. In many cases, if you upgrade your PC or it’s Windows, you will need to upgrade your license. Older versions of Mr.CAD may not work well in new operating systems.

Where can I find more technical information

Please visit Knowledge base page or our FAQ page.

Website

For how long is a special offer valid to buy any of our products?

Unless otherwise noted, any offer for a special price, discount, etc. will expire in 30 days.

How can I change this website to Spanish language?

To change our website to be able to read it in Spanish just follow this simple steps:

  1. Locate in the menu the item: ESPAÑOL.
  2. Click on it.
What Internet browser is better to surf this site?

We recommend:

  1. Mozilla Firefox.
  2. Google Chrome.
  3. Microsoft Edge
  4. Internet Explorer 11 or greater.
  5. Opera

Older versions of Internet explorers are not working well with our site.

Where can I find (in this website) the latest update?

Nowhere here. Updates are available only through the program’s check for updates command. Once you install Mr.CAD, you can check for update from the program directly. If an update is available, he will take you to the right location. That location is only available to out clients.