HASP key has a red light inside, but reports that has lost connection

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Issue

HASP key has a red light inside, but reports that has lost connection

Cause

Most common situation: If you have installed the AVG antivirus, that is the problem. Recently AVG has made an upgrade that changed everything. since that moment, many clients reported the same problem.

Solution

The best solution is to upgrade your license of Mr.CAD. This problem is solve in the newest version of the program. The new system do not need the HASP Key.

  1. Remove the AVG and install the FREE Microsoft antivirus, or Bitdefender. Refer to the installation manual to configure the antivirus.

If you had upgrade your Windows, you must install the latest HASP drives from Safenet.

If your version is 6.0 or less, and your Windows is 7 or earlier, try to make AutoCAD run as administrator. If MrCAD starts correctly and works, then change the properties in the AutoCAD icon to make it permanent.